Frequently Asked Questions
Everything you need to know about shopping with The Ethnic Label
What is the typical delivery timeframe for an order?
Most domestic orders are processed within 2-3 business days and delivered within 5-7 business days. International shipping times vary based on the destination country.
How do I ensure I select the correct size?
Each product page features a detailed size guide. Since ethnic wear fits differently than Western clothing, we recommend measuring your bust and waist to compare against our specific garment dimensions.
What is your return and exchange policy?
We offer a 7-day return policy for most items in their original, unworn condition with tags attached. Please note that custom-stitched outfits and clearance items are final sale.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery dates are calculated at checkout based on your location and package weight.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and various UPI options. For domestic orders within specific regions, Cash on Delivery (COD) may also be available.
How should I care for my ethnic garments?
To preserve the intricate embroidery and fabric quality, we recommend dry cleaning for all silk and heavily embellished products. For cotton items, a gentle hand wash in cold water is advised.